FAQs

It can be—but it's up to you to make sure. Private well owners are responsible for testing and treating their own water. We recommend regular water testing and, if needed, installing proper filtration and disinfection systems to keep your drinking water clean and safe.

A cistern is a sealed water storage tank that holds clean water—either rainwater, well water or potable water delivered to your property. A septic tank, on the other hand, stores and treats wastewater. One brings water in, the other takes waste out.

Water can sit for a while, but it should be refreshed and treated regularly. We recommend cleaning and chlorinating your cistern at least once a year to prevent buildup, remove contaminants, and keep your water supply fresh and safe.

That depends on your location, water needs, and property use. Wells tap into groundwater, while cisterns store collected rainwater or delivered potable water. Both are smart, eco-friendly options—we’re happy to help you decide which is right for you. In the case of very slow producing wells, a cistern may be installed to ensure enough water is available when its needed.

Disinfection is a critical step in water treatment. While filtration removes particles, disinfection kills bacteria, viruses, and other contaminants to make your water safe to drink. It’s especially important for private wells and cistern systems.

Pump costs vary depending on your well depth and water system needs. We’ll size your system properly and recommend the best pump for long-term performance.

If your water has an odor, it’s time to flush your system. We recommend pumping out your well, running fresh water through the lines, and performing a chlorine treatment once or twice a year. This helps eliminate bacteria buildup and keeps your water fresh.

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Yes! We stand behind everything we do. We warranty all the  services we install—so you can feel confident knowing your water system is in good hands.